Report
Incentivization of e-government
- Abstract:
- HM Customs and Excise’s major programme to use e-technology to improve the efficiency of their business operations and services, although at an early stage, is already showing signs of being able to transform the department’s performance. However, today’s report to Parliament by head of the National Audit Office Sir John Bourn points out some big risks in implementing a programme of this size and recommends measures Customs should take to address them.
- Publication status:
- Published
- Peer review status:
- Peer reviewed
Actions
Authors
Bibliographic Details
- Publisher:
- National Audit Office Publisher's website
- Host title:
- Transforming the performance of HM Customs and Excise through Electronic Service Delivery
- Journal:
- Transforming the performance of HM Customs and Excise through Electronic Service Delivery Journal website
- Publication date:
- 2003-01-01
Item Description
- Keywords:
- Pubs id:
-
pubs:631855
- UUID:
-
uuid:256863d6-3eda-4398-b42b-2f594a21e0d3
- Local pid:
- pubs:631855
- Source identifiers:
-
631855
- Deposit date:
- 2016-07-05
Terms of use
- Copyright holder:
- Helen Margetts and Hala Yared
- Copyright date:
- 2003
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