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Better Public Services through e-government': Academic Article in support of Better Public Services through e-government. Report by the Comptroller and Auditor General, HC 704-III, Session 2001-2002: 4 April 2002

Abstract:: E-government is about making the full range of government activities - internal processes, the development of policy and services to citizens - available electronically. Despite the bursting of the over-inflated dot com bubble, electronic interactions have rapidly shown astonishing potential for transforming the internal activities of all kinds of organisations and dramatically altering the relationships between organisations and those who use them - in particular, firms and their customer...
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Publication status:: Published

Peer review status:: Peer reviewed

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APA Style

Margetts, H., & Dunleavy, P. (2002). Better Public Services through e-government': Academic Article in support of Better Public Services through e-government. Report by the Comptroller and Auditor General, HC 704-III, Session 2001-2002: 4 April 2002. In Report by the Comptroller and Auditor General, HC ,04-III, Session 2001-2002: 4 April 2002. National Audit Office.

MLA Style

Margetts, H., and P. Dunleavy. “Better Public Services through e-Government': Academic Article in Support of Better Public Services through e-Government. Report by the Comptroller and Auditor General, HC 704-III, Session 2001-2002: 4 April 2002.” Report by the Comptroller and Auditor General, HC ,04-III, Session 2001-2002: 4 April 2002, National Audit Office, 2002.

Chicago Style

Margetts, H, and P Dunleavy. 2002. “Better Public Services through e-Government': Academic Article in Support of Better Public Services through e-Government. Report by the Comptroller and Auditor General, HC 704-III, Session 2001-2002: 4 April 2002.” Report by the Comptroller and Auditor General, HC ,04-III, Session 2001-2002: 4 April 2002. National Audit Office.
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Authors

+ Margetts, H More by this author

Institution:

University of Oxford

Division:

SSD

Department:

Oxford Internet Institute

Role:

Author

+ Dunleavy, P More by this author

Role:

Author

Bibliographic Details

Publisher:: National Audit Office Publisher's website
Host title:: Better Public Services through e-government
Journal:: Report by the Comptroller and Auditor General, HC ,04-III, Session 2001-2002: 4 April 2002 Journal website
Publication date:: 2002-03-01
Acceptance date:: 2002-03-08

Item Description

Pubs id:: pubs:631861
UUID:: uuid:594e65a0-34e5-48f5-898e-af28eac7a4ef
Local pid:: pubs:631861
Source identifiers:: 631861
Deposit date:: 2016-07-05

Terms of use

Copyright date:: 2002

Licence:: Terms and Conditions of Use for Oxford University Research Archive

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