Notice and Take-down policy
This policy sets out the notice and response process made to content held within ORA.
On receipt, a take-down request will be forwarded to the Bodleian’s Copyright & Licensing Officer (or in the case of absence the Head of Open Scholarship Support).
The Copyright & Licensing Officer will:
- acknowledge the request usually within 5 working days of receiving it;
- make an initial judgement (obtaining advice if necessary) of the validity of the request;
- and the resource may be removed, or access suspended pending verification of the request.
If we judge the request implausible or incorrect, we will inform the requestor of this and our reasons, and the resource will be reinstated to the website if previously removed.
If the request is plausible based on UK law, we will remove or suspend access to the resource whilst we investigate the request in full, obtaining advice as required, and contact the requestor and the depositor with the result of this investigation and what action we have taken/will take:
- where necessary we will seek professional legal advice on the request;
- we will liaise with the person who deposited the resource in question, outline the nature of the request and give them the opportunity to refute the request;
- we will notify and liaise with other interested parties as deemed appropriate.
If the investigation finds in the requestor’s favour, then the resource will remain removed from public view. The item record(s) will only be withdrawn from view for reasons such as their being found to violate the legal rights of any person.
We aim to complete the investigation within 20 working days of acknowledging receipt of the request. If this is not possible, an update on the status of the investigation and revised estimated completion date will be communicated to all interested parties within 20 working days of acknowledging receipt of the request.
All requests will be investigated, although each request will be judged on its merits (for example in the case of serial, vexatious or spurious requests).
Where the request refers to a dataset the following data policies may also apply (ORA-Data: Summary of Policies).
Other queries should in the first instance be referred to the ORA Helpdesk and escalated to the appropriate service manager.
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